Privacy Policy

(25.02.25)

At The Better Balance Coach, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website.

1. Information We Collect
The only personal information we collect is the data you provide to us through our contact form. This includes:

  • Your name
  • Your email address
  • Your message

Additionally, we may collect information automatically through cookies (for more details, see our Cookie Policy).

2. How We Use Your Information
The information you provide will be used solely to:

  • Respond to your inquiry or request
  • Share information with you as per your request
  • Connect with you regarding our services or offerings if requested

3. Data Security
We take the security of your personal data seriously and use reasonable measures to protect it. However, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. We may share your information only if required by law or to comply with a legal process.

5. Retention of Data
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights
Under UK data protection law (including the General Data Protection Regulation - GDPR), you have the right to:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can request correction of any inaccurate or incomplete information.
  • Erasure: You can request deletion of your personal information, subject to certain exceptions.
  • Object: You have the right to object to the processing of your personal data.
  • Restriction of Processing: You have the right to request restriction of processing in certain circumstances.
  • Data Portability: You have the right to request that your personal data be provided to you in a structured, commonly used format to transfer it to another service.
  • Withdraw Consent: You have the right to withdraw your consent at any time, where applicable (for example, if you previously opted in to receive newsletters).

If you wish to exercise any of these rights, please contact us using the details below.

International Data Transfers and Compliance

As a UK-based service provider, we are committed to processing your personal data in compliance with UK data protection laws, including the UK GDPR. If you are accessing this website and using our services from outside the United Kingdom, please be aware that your personal information may be transferred to, stored, and processed in the UK or other jurisdictions that may not have data protection laws as comprehensive as those in your country.

By providing us with your personal data, you consent to this transfer and storage under UK data protection laws. If you are not comfortable with this, we recommend seeking services from a provider based in your jurisdiction.

7. Cookies
We may use cookies to enhance your browsing experience on our website. Cookies are small files that are stored on your device. You can adjust your browser settings to block or delete cookies, but this may affect the functionality of our website. For more information, please refer to our Cookie Policy.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be reflected at the top of the policy. We encourage you to review this policy periodically for any updates.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: betterbalancecoach@gmail.com
     
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